HostIntel reads every review your guests leave on TripAdvisor, Google, and Booking — then hands you a plain-English brief: where you're winning, where you're bleeding, and the highest-impact fix for this month. Run it once, or every month. Your call.
Every other reputation platform was designed for a chain's reputation manager with time to live in another dashboard. You don't have that person. You ARE that person — plus the GM, the revenue manager, and half the marketing team.
Same data, same structure, every time. So you (or anyone on your team) knows exactly where to look.
A one-page summary you can hand to a partner, owner, or investor. KPI strip + a written take on where you sit vs. peers, what guests reward, and the biggest changeable drag.
Cleanliness, value, service, food, location, maintenance — what guests are saying about each, with sentiment scores and verbatim quotes from actual reviews.
We pick one nearby same-tier property and quantify the gap. Where they're beating you, where you're beating them, what the underlying review themes are.
Every recent low-rating review across all three platforms that you haven't responded to — with a drafted reply you can copy + paste.
Not generic ops advice. Each action cites specific guest complaints, names the cost lever (process / capital / structural), and tells you what to do this quarter.
White-labeled PDF, attached to a delivery email. No login required to read it. Forward it to your team.
Access when you want it — no demo, no discovery call, no "let me loop in sales." Want it running every month, or done-for-you? That's what Intelligence and Studio are for.
Hotel name, city, your email. That's it. We find your TripAdvisor, Google, and Booking pages automatically.
A single Stripe-secure payment. Clear terms, no surprise charges — simple and direct, no fluff.
A white-label brief lands in your inbox — the read, the fixes, the competitor, the drafted replies. Ready to act on and forward to your team.
Show me what to fix →Start with a $179 Snapshot — your full brief in 25 minutes. Once you see what it finds, most operators keep it on monthly with Intelligence. No contract, cancel anytime, and your $179 credits toward month one.
HostIntel was designed for the owner-operator world — the people who wear multiple hats: GM, revenue manager, marketer, head of guest experience, all wrapped into one job. If that's you, this tool was built for you.
The ones you'd otherwise sit through a demo to get answered. We'd rather have you read them and decide.
About 25 minutes after payment. You shouldn't have to wait days or weeks just to get started.
We look you up by name and city — that works for essentially every hotel listed on Google Maps. In the rare case we genuinely can't find yours, we'll contact you within a day and process your refund. You're never stuck.
Nothing. No integrations, no IT project, no surveys to send your guests. You give us hotel name, city, and your email. That's the whole onboarding.
That's exactly what Snapshot is for. $179 one-time, no auto-renewal, no follow-up subscription you have to cancel. Upgrade to Intelligence ($99/mo) when you want to keep going — that's where you get the always-on dashboard, monthly briefs delivered automatically, on-demand briefs you can trigger anytime, and the ability to deep-dive into the data yourself.
We pick one nearby same-tier property and filter by rating proximity, so the comp is genuinely peer-level — not a property 19 sentiment points below you. If we can't find a good match in your immediate market, we expand the search radius (3 → 10 → 20 miles) until we find one that's actually useful to learn from.
Yes. Cancel monthly anytime — no retention loops, no email-the-CEO. If you paid annual, you keep full service through the end of your paid year (we don't pro-rate refunds on annual; that's how we can offer the 33% discount in the first place). Annual auto-renews unless you cancel at least 7 days before your renewal date.
They sell platforms — sprawling dashboards designed for chains with reputation managers and IT departments to run. We sell the briefing first. Intelligence and Studio include a dashboard too (we're not against tooling), but the core monthly deliverable is a written executive brief: positioning read, topic-by-topic analysis, ranked actions, drafted replies. Something you can read on your phone between check-ins and hand to anyone on your team. That's the difference that matters for a 20-room hotel.
If you don't see something worth acting on within 7 days of delivery, email us and we refund every dollar — no forms, no "tell us why." You keep the PDF either way. We can offer that because the brief almost always surfaces something fixable; if it doesn't, we haven't earned your money.
$179, one time. Delivered in 25 minutes. No sales team, no setup, no catch.